Shipping policy

Shipping Policy

All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays.

Once processed, standard shipping takes 7–15 business days. Delivery times may vary depending on your location and carrier delays.

We offer free standard shipping on all orders. No minimums required.

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.

We are not responsible for delays caused by customs, weather, or carrier issues beyond our control.

If your package is marked as delivered but you have not received it, please check with neighbors and your local post office first. Contact us at support@skyleno.com and we will do our best to resolve the issue.

Questions? Reach out to us at support@skyleno.com — we’re happy to help.